Front Office Representative
Surgertics Surgertics Dublin, OH Dublin, OH $27 an hour $27 an hour 4 days ago 4 days ago 4 days ago Job Title:
Front Office Representative Location:
Dublin, OH
Job Description:
As a Front Office Representative, you will be the face of our company, providing outstanding customer service and administrative support to clients and visitors.
You will be responsible for managing the front desk area and ensuring a smooth and efficient flow of operations.
Key
Responsibilities:
Customer Service:
Greet clients and visitors with a warm and welcoming demeanor.
Respond to inquiries via phone, email, and in-person, providing accurate and timely information.
Assist clients with scheduling appointments, making reservations, and fulfilling requests.
Handle complaints and concerns professionally, striving to resolve issues to the satisfaction of the customer.
Administrative Support:
Maintain a tidy and organized front desk area, including managing incoming and outgoing mail and packages.
Manage appointment calendars and schedules for staff members.
Coordinate with other departments to ensure seamless communication and collaboration.
Perform basic clerical duties such as data entry, filing, and photocopying documents.
Communication:
Serve as a liaison between clients, visitors, and internal staff members, effectively relaying messages and information.
Communicate company policies and procedures to clients and visitors as needed.
Handle incoming and outgoing correspondence, including emails and phone calls, in a professional manner.
Problem Solving:
Quickly assess and address any issues or challenges that arise at the front desk.
Exercise sound judgment in resolving conflicts or difficult situations.
Escalate complex issues to appropriate personnel as necessary.
Qualifications:
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain composure under pressure and in fast-paced environments.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Front Office Representative Location:
Dublin, OH
Job Description:
As a Front Office Representative, you will be the face of our company, providing outstanding customer service and administrative support to clients and visitors.
You will be responsible for managing the front desk area and ensuring a smooth and efficient flow of operations.
Key
Responsibilities:
Customer Service:
Greet clients and visitors with a warm and welcoming demeanor.
Respond to inquiries via phone, email, and in-person, providing accurate and timely information.
Assist clients with scheduling appointments, making reservations, and fulfilling requests.
Handle complaints and concerns professionally, striving to resolve issues to the satisfaction of the customer.
Administrative Support:
Maintain a tidy and organized front desk area, including managing incoming and outgoing mail and packages.
Manage appointment calendars and schedules for staff members.
Coordinate with other departments to ensure seamless communication and collaboration.
Perform basic clerical duties such as data entry, filing, and photocopying documents.
Communication:
Serve as a liaison between clients, visitors, and internal staff members, effectively relaying messages and information.
Communicate company policies and procedures to clients and visitors as needed.
Handle incoming and outgoing correspondence, including emails and phone calls, in a professional manner.
Problem Solving:
Quickly assess and address any issues or challenges that arise at the front desk.
Exercise sound judgment in resolving conflicts or difficult situations.
Escalate complex issues to appropriate personnel as necessary.
Qualifications:
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain composure under pressure and in fast-paced environments.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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