CSR - Customer Service Representative Community, Social Services & Nonprofit - Dublin, OH at Geebo

CSR - Customer Service Representative

5.
0 Dublin, OH Dublin, OH Part-time Full-time Part-time Full-time $18.
12 - $23.
23 an hour $18.
12 - $23.
23 an hour Customer Service Representative Duties:
- Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, order status, and issue resolution - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records by updating account information - Collaborate with other team members to ensure customer satisfaction - Analyze customer feedback and provide suggestions for improvement Requirements:
- Previous experience in a customer service role preferred - Excellent verbal and written communication skills - Strong problem-solving and decision-making abilities - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Outbound calling experience is a plus - High school diploma or equivalent If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team of Customer Service Representatives.
Job Types:
Full-time, Part-time Pay:
$18.
12 - $23.
23 per hour
Benefits:
401(k) Health insurance On-the-job training Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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