Medical Education Learning Technologies Analyst II - Heritage College of Osteopathic Medicine, Dublin Campus
Posting Details Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.
Position Information Job Title Medical Education Learning Technologies Analyst II - Heritage College of Osteopathic Medicine, Dublin Campus Applications Accepted From Public:
Open to the public Special Instructions to ApplicantsPlease complete the online application and attach required documents.
Required documents include a detailed cover letter, current resume, and a list of at least three (3) professional references with current contact details, including email addresses.
The position will remain open until filled.
For full consideration, please apply by 11:
59pm EDT on Tuesday, August 1, 2023.
We seek candidates with a commitment to working effectively with students, faculty and staff from diverse backgrounds.
This position is eligible for the following
Benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number 20165502S Job DescriptionAbout the Heritage College of Osteopathic Medicine:
Mission:
We pride ourselves on our strong focus on our mission:
training osteopathic primary care physicians to serve Ohio.
Our medical school educates physicians committed to practice in Ohio, emphasizes primary care, engages in focused research, and embraces both Appalachian and urban communities.
Integral to this mission, our college community commits itself to:
provide a clinically integrated, learning-centered, osteopathic medical education continuum for students, interns, residents and primary care associates; embrace diversity and public service; and improve the health and well-being of underserved populations.
Vision:
The Heritage College is recognized as the national leader in training osteopathic primary care physicians and the number one producer of primary care physicians in the country.
Essential Values:
These fundamental principles form the foundation of the culture at our college:
wholeness and balance within each person; integrity; community of mutual respect; acceptance of others and embracing diversity; pursuit of excellence; a climate of scholarship; and commitment to service, generosity and compassion.
Our Campuses:
https:
//www.
ohio.
edu/medicine/about/campuses Why Choose Ohio University?https:
//www.
ohio.
edu/hr/jobs/working-ohio About the Position:
The Medical Education Learning Technologies Analyst II leads innovation as well as the operation, optimization, and administration of an assigned portfolio of products, services, education capabilities and classroom operations and connectivity functions of the Office of Medical Education Technology for the Heritage College.
Administers and manages non-enterprise applications including technical testing, troubleshooting, analysis, configuration, and maintenance.
Provides technical guidance pertaining to the capabilities, limitations and requirements of applications.
Designs IT solutions using existing tools and technologies.
Assesses compatibility and integration of products and services proposed as standards, to ensure integration across interdependent technologies.
Provide guidance, planning, development, support, implementation, and evaluation of all technology hardware as well as software-based learning technologies that are part of classroom connectivity and faculty support for all HCOM curriculum learning activities.
They ensure stakeholder standards and processes throughout the three campuses of Heritage College and ensure accessibility, applicability, and functionality of all desktops, video conferencing, and classroom applications and services.
Provides guidance, advice and counsel to those with media production, classroom technology hardware, and learning software application needs (i.
.
e Panopto, Top Hat, ExamSoft, etc.
).
They are accountable for the production of highly visible programs within the Heritage College and ensures high quality distance learning, successful campus curriculum collaboration, and other learning technology operations between all campuses of the Heritage College.
They are responsible for aligning proprietary classroom applications, technology, desktop, systems infrastructure and platform technologies and design with Heritage College strategic initiatives.
Primary
Responsibilities:
1.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations Management Works with Heritage College Faculty, Staff, and Students to understand and support most tiers of technology requests and projects, provide advice and guidance on best approaches for the optimal business and classroom experiences including unique medical education applications and systems (i.
e.
ThinkHub Connect, eMedley, iHuman, LearningSpace, etc.
) Use an inclusive approach to empathize with a diverse academic constituency in designing experiences and solutions.
Identify opportunities for application service improvement and enhancements and communicate application service information with stakeholders.
Apply in-depth service knowledge to solve technology problems and fulfill service requests.
Respond to personal computing devices, associated peripherals, and classroom IT/AV equipment work orders pertaining to application support.
Response to work orders may involve troubleshooting and coordinating with peers for the repair of computing or AV equipment necessary for application operation as well as communicating with faculty, staff, and students.
Follow up with faculty, staff, and students to ensure the proper operations of any necessary applications with the required hardware and software.
Provide exceptional technical, operational, and organizational/planning support for a suite of related classroom applications or services in areas such as lecture capture, audience response systems, classroom presentation tools, and virtual microscopy.
Maintain a working knowledge of application functionality and configuration settings.
Perform configuration, upgrade, and maintenance on a routine basis.
Develop, maintain, and organize documentation and support resources for users, peers, and lower-level support functions.
2.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations Support and Security Organize necessary resources and provide application, classroom technology and video conferencing operations to ensure a seamless distance learning experience to the Heritage College extended and clinical campuses.
Develop and implement standards to ensure the security, reliability, and availability of Heritage College unique technology.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Manage user access to applications to ensure user system access and functions are appropriately aligned with job function.
Coordinate with peers for the management and maintenance of various computing devices and audio & video equipment for simulated patient environments necessary for application support.
Includes the responsibility to document, analyze and track the appropriate level of application access, especially concerning protection of sensitive data as it relates to HIPAA and FERPA requirements.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures when using required technology applications and tools.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Group Policy and System Center Configuration Manager ( SCCM ) experience preferred but not required.
Assist senior management with strategic initiatives including application customization and integration with university systems through custom programming/ API functionality and/or advanced knowledge of relevant industry standards and vendor tools for medical education technologies.
Coordinate with other Heritage College offices to schedule events and plan adequate resources.
Conduct disaster recovery analysis and planning for Heritage College unique applications.
3.
Video & Learning Technologies Training Train faculty, staff, and students on the use of classroom technology applications and tools.
Ensure active Faculty & Student participation & engagement with learning technologies, as well as video conferencing.
Summary of Work:
1.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations ManagementWorks with Heritage College Faculty, Staff, and Students to understand and support most tiers of technology requests and projects, provide advice and guidance on best approaches for the optimal business and classroom experiences including unique medical education applications and systems (i.
e.
ThinkHub Connect, eMedley, iHuman, LearningSpace, etc.
) Use an inclusive approach to empathize with a diverse academic constituency in designing experiences and solutions.
Identify opportunities for application service improvement and enhancements and communicate application service information with stakeholders.
Apply in-depth service knowledge to solve technology problems and fulfill service requests.
Respond to personal computing devices, associated peripherals, and classroom IT/AV equipment work orders pertaining to application support.
Response to work orders may involve troubleshooting and coordinating with peers for the repair of computing or AV equipment necessary for application operation as well as communicating with faculty, staff, and students.
Follow up with faculty, staff, and students to ensure the proper operations of any necessary applications with the required hardware and software.
Provide exceptional technical, operational, and organizational/planning support for a suite of related classroom applications or services in areas such as lecture capture, audience response systems, classroom presentation tools, and virtual microscopy.
Maintain a working knowledge of application functionality and configuration settings.
Perform configuration, upgrade, and maintenance on a routine basis.
Develop, maintain, and organize documentation and support resources for users, peers, and lower-level support functions.
2.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations Support and Security Organize necessary resources and provide application, classroom technology and video conferencing operations to ensure a seamless distance learning experience to the Heritage College extended and clinical campuses.
Develop and implement standards to ensure the security, reliability, and availability of Heritage College unique technology.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Manage user access to applications to ensure user system access and functions are appropriately aligned with job function.
Coordinate with peers for the management and maintenance of various computing devices and audio & video equipment for simulated patient environments necessary for application support.
Includes the responsibility to document, analyze and track the appropriate level of application access, especially concerning protection of sensitive data as it relates to HIPAA and FERPA requirements.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures when using required technology applications and tools.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Group Policy and System Center Configuration Manager ( SCCM ) experience preferred but not required.
Assist senior management with strategic initiatives including application customization and integration with university systems through custom programming/ API functionality and/or advanced knowledge of relevant industry standards and vendor tools for medical education technologies.
Coordinate with other Heritage College offices to schedule events and plan adequate resources.
Conduct disaster recovery analysis and planning for Heritage College unique applications.
3.
Video & Learning Technologies Training Train faculty, staff, and students on the use of classroom technology applications and tools.
Ensure active Faculty & Student participation & engagement with learning technologies, as well as video conferencing.
Minimum Qualifications Bachelor's degree and 3-5 years of work-related experience or an equivalent combination of education and experience.
Preferred Qualifications Knowledge of Desktop Support preferred.
Strong technical aptitude and ability to learn new technologies and tools quickly.
Ability to issue clean, concise, and accurate written and oral communications that are audience appropriate.
Strong administrative, organizational, and time management skills.
Ability to multi-task and work under pressure and meet deadlines.
Strong communication skills both written and verbal.
Experience with web-based applications configuration and management.
Ability to learn and apply relevant industry technologies, standards and best practices for learning technologies support.
Department HCOM - Dublin Campus Pay RateThe target hiring range for this role is $58,972 to $68,556 and the final offer will be commensurate with the candidate's education and experience in relation to the minimum qualifications for the position and considering internal equity.
Employees enjoy a generous benefits package including:
oPaid holidays, sick time, personal time,oA tuition waiver up to 100% for self and dependents,oA comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance),oAn excellent retirement plan with up to a 14% company contribution,oA 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies,oCounseling and mental health care, access to professional development programs, and more.
Additional information is available at https:
//www.
ohio.
edu/hr/benefits Job Open Date 07/17/2023 Posting Close Date11:
59 p.
m.
on Tuesday, August 1, 2023Job Category Administrative at-will appointment Months 12 month Planning Unit Heritage College of Osteopathic Medicine Work ScheduleStandard office hours are Monday-Friday, 8:
00am -5:
00pm; however, candidates must be willing to work evenings and/or weekends if necessary.
FCampus Dublin Expected hours worked per week 40 Expected duration of assignment Indefinite Applicants may contact this person if they have questions about this position.
Bailey Shooner email protected Diversity StatementDiversity, equity, and inclusion are core values at the Heritage College of Osteopathic Medicine at Ohio University.
We aim to strengthen representation, ensuring that people who look different and have different backgrounds, origins, perspectives, and thoughts have:
a seat at the table; equal access to opportunities and resources; are respected, seen, and valued.
We believe it is only through diverse voices that impactful positive change can occur in our society.
All persons are encouraged to apply.
Job Information Employment Type full-time regular Job Family/Subfamily Information Technology - Applications Management Career Track & Level IC 2 Pay Grade CA&P 18 Clery Act Crime Statistics Clery Act Crime StatisticsTo view the Clery Act Compliance Report Click here Applicant Documents Required Documents Resume/Curriculum Vitae Cover Letter References Optional Documents Posting Specific Questions Required fields are indicated with an asterisk ( ).
Where did you find out about this job? (Open Ended Question) Recommended Skills Api Administration Clinical Works Curiosity Desktop Support Disaster Recovery Estimated Salary: $20 to $28 per hour based on qualifications.
Position Information Job Title Medical Education Learning Technologies Analyst II - Heritage College of Osteopathic Medicine, Dublin Campus Applications Accepted From Public:
Open to the public Special Instructions to ApplicantsPlease complete the online application and attach required documents.
Required documents include a detailed cover letter, current resume, and a list of at least three (3) professional references with current contact details, including email addresses.
The position will remain open until filled.
For full consideration, please apply by 11:
59pm EDT on Tuesday, August 1, 2023.
We seek candidates with a commitment to working effectively with students, faculty and staff from diverse backgrounds.
This position is eligible for the following
Benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number 20165502S Job DescriptionAbout the Heritage College of Osteopathic Medicine:
Mission:
We pride ourselves on our strong focus on our mission:
training osteopathic primary care physicians to serve Ohio.
Our medical school educates physicians committed to practice in Ohio, emphasizes primary care, engages in focused research, and embraces both Appalachian and urban communities.
Integral to this mission, our college community commits itself to:
provide a clinically integrated, learning-centered, osteopathic medical education continuum for students, interns, residents and primary care associates; embrace diversity and public service; and improve the health and well-being of underserved populations.
Vision:
The Heritage College is recognized as the national leader in training osteopathic primary care physicians and the number one producer of primary care physicians in the country.
Essential Values:
These fundamental principles form the foundation of the culture at our college:
wholeness and balance within each person; integrity; community of mutual respect; acceptance of others and embracing diversity; pursuit of excellence; a climate of scholarship; and commitment to service, generosity and compassion.
Our Campuses:
https:
//www.
ohio.
edu/medicine/about/campuses Why Choose Ohio University?https:
//www.
ohio.
edu/hr/jobs/working-ohio About the Position:
The Medical Education Learning Technologies Analyst II leads innovation as well as the operation, optimization, and administration of an assigned portfolio of products, services, education capabilities and classroom operations and connectivity functions of the Office of Medical Education Technology for the Heritage College.
Administers and manages non-enterprise applications including technical testing, troubleshooting, analysis, configuration, and maintenance.
Provides technical guidance pertaining to the capabilities, limitations and requirements of applications.
Designs IT solutions using existing tools and technologies.
Assesses compatibility and integration of products and services proposed as standards, to ensure integration across interdependent technologies.
Provide guidance, planning, development, support, implementation, and evaluation of all technology hardware as well as software-based learning technologies that are part of classroom connectivity and faculty support for all HCOM curriculum learning activities.
They ensure stakeholder standards and processes throughout the three campuses of Heritage College and ensure accessibility, applicability, and functionality of all desktops, video conferencing, and classroom applications and services.
Provides guidance, advice and counsel to those with media production, classroom technology hardware, and learning software application needs (i.
.
e Panopto, Top Hat, ExamSoft, etc.
).
They are accountable for the production of highly visible programs within the Heritage College and ensures high quality distance learning, successful campus curriculum collaboration, and other learning technology operations between all campuses of the Heritage College.
They are responsible for aligning proprietary classroom applications, technology, desktop, systems infrastructure and platform technologies and design with Heritage College strategic initiatives.
Primary
Responsibilities:
1.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations Management Works with Heritage College Faculty, Staff, and Students to understand and support most tiers of technology requests and projects, provide advice and guidance on best approaches for the optimal business and classroom experiences including unique medical education applications and systems (i.
e.
ThinkHub Connect, eMedley, iHuman, LearningSpace, etc.
) Use an inclusive approach to empathize with a diverse academic constituency in designing experiences and solutions.
Identify opportunities for application service improvement and enhancements and communicate application service information with stakeholders.
Apply in-depth service knowledge to solve technology problems and fulfill service requests.
Respond to personal computing devices, associated peripherals, and classroom IT/AV equipment work orders pertaining to application support.
Response to work orders may involve troubleshooting and coordinating with peers for the repair of computing or AV equipment necessary for application operation as well as communicating with faculty, staff, and students.
Follow up with faculty, staff, and students to ensure the proper operations of any necessary applications with the required hardware and software.
Provide exceptional technical, operational, and organizational/planning support for a suite of related classroom applications or services in areas such as lecture capture, audience response systems, classroom presentation tools, and virtual microscopy.
Maintain a working knowledge of application functionality and configuration settings.
Perform configuration, upgrade, and maintenance on a routine basis.
Develop, maintain, and organize documentation and support resources for users, peers, and lower-level support functions.
2.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations Support and Security Organize necessary resources and provide application, classroom technology and video conferencing operations to ensure a seamless distance learning experience to the Heritage College extended and clinical campuses.
Develop and implement standards to ensure the security, reliability, and availability of Heritage College unique technology.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Manage user access to applications to ensure user system access and functions are appropriately aligned with job function.
Coordinate with peers for the management and maintenance of various computing devices and audio & video equipment for simulated patient environments necessary for application support.
Includes the responsibility to document, analyze and track the appropriate level of application access, especially concerning protection of sensitive data as it relates to HIPAA and FERPA requirements.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures when using required technology applications and tools.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Group Policy and System Center Configuration Manager ( SCCM ) experience preferred but not required.
Assist senior management with strategic initiatives including application customization and integration with university systems through custom programming/ API functionality and/or advanced knowledge of relevant industry standards and vendor tools for medical education technologies.
Coordinate with other Heritage College offices to schedule events and plan adequate resources.
Conduct disaster recovery analysis and planning for Heritage College unique applications.
3.
Video & Learning Technologies Training Train faculty, staff, and students on the use of classroom technology applications and tools.
Ensure active Faculty & Student participation & engagement with learning technologies, as well as video conferencing.
Summary of Work:
1.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations ManagementWorks with Heritage College Faculty, Staff, and Students to understand and support most tiers of technology requests and projects, provide advice and guidance on best approaches for the optimal business and classroom experiences including unique medical education applications and systems (i.
e.
ThinkHub Connect, eMedley, iHuman, LearningSpace, etc.
) Use an inclusive approach to empathize with a diverse academic constituency in designing experiences and solutions.
Identify opportunities for application service improvement and enhancements and communicate application service information with stakeholders.
Apply in-depth service knowledge to solve technology problems and fulfill service requests.
Respond to personal computing devices, associated peripherals, and classroom IT/AV equipment work orders pertaining to application support.
Response to work orders may involve troubleshooting and coordinating with peers for the repair of computing or AV equipment necessary for application operation as well as communicating with faculty, staff, and students.
Follow up with faculty, staff, and students to ensure the proper operations of any necessary applications with the required hardware and software.
Provide exceptional technical, operational, and organizational/planning support for a suite of related classroom applications or services in areas such as lecture capture, audience response systems, classroom presentation tools, and virtual microscopy.
Maintain a working knowledge of application functionality and configuration settings.
Perform configuration, upgrade, and maintenance on a routine basis.
Develop, maintain, and organize documentation and support resources for users, peers, and lower-level support functions.
2.
Classroom Application, Learning Technologies, Desktop, and Distance Learning Operations Support and Security Organize necessary resources and provide application, classroom technology and video conferencing operations to ensure a seamless distance learning experience to the Heritage College extended and clinical campuses.
Develop and implement standards to ensure the security, reliability, and availability of Heritage College unique technology.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Manage user access to applications to ensure user system access and functions are appropriately aligned with job function.
Coordinate with peers for the management and maintenance of various computing devices and audio & video equipment for simulated patient environments necessary for application support.
Includes the responsibility to document, analyze and track the appropriate level of application access, especially concerning protection of sensitive data as it relates to HIPAA and FERPA requirements.
Studies and understands policies, procedures, and best practices when it comes to medical data and other sensitive data, provides instruction and guidance to faculty and staff to apply these policies and procedures when using required technology applications and tools.
Preferred experience with electronic medical records and HIPAA / FERPA standards.
Group Policy and System Center Configuration Manager ( SCCM ) experience preferred but not required.
Assist senior management with strategic initiatives including application customization and integration with university systems through custom programming/ API functionality and/or advanced knowledge of relevant industry standards and vendor tools for medical education technologies.
Coordinate with other Heritage College offices to schedule events and plan adequate resources.
Conduct disaster recovery analysis and planning for Heritage College unique applications.
3.
Video & Learning Technologies Training Train faculty, staff, and students on the use of classroom technology applications and tools.
Ensure active Faculty & Student participation & engagement with learning technologies, as well as video conferencing.
Minimum Qualifications Bachelor's degree and 3-5 years of work-related experience or an equivalent combination of education and experience.
Preferred Qualifications Knowledge of Desktop Support preferred.
Strong technical aptitude and ability to learn new technologies and tools quickly.
Ability to issue clean, concise, and accurate written and oral communications that are audience appropriate.
Strong administrative, organizational, and time management skills.
Ability to multi-task and work under pressure and meet deadlines.
Strong communication skills both written and verbal.
Experience with web-based applications configuration and management.
Ability to learn and apply relevant industry technologies, standards and best practices for learning technologies support.
Department HCOM - Dublin Campus Pay RateThe target hiring range for this role is $58,972 to $68,556 and the final offer will be commensurate with the candidate's education and experience in relation to the minimum qualifications for the position and considering internal equity.
Employees enjoy a generous benefits package including:
oPaid holidays, sick time, personal time,oA tuition waiver up to 100% for self and dependents,oA comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance),oAn excellent retirement plan with up to a 14% company contribution,oA 12-week parental leave program, adoption reimbursement, transgender care, flextime and flexplace policies,oCounseling and mental health care, access to professional development programs, and more.
Additional information is available at https:
//www.
ohio.
edu/hr/benefits Job Open Date 07/17/2023 Posting Close Date11:
59 p.
m.
on Tuesday, August 1, 2023Job Category Administrative at-will appointment Months 12 month Planning Unit Heritage College of Osteopathic Medicine Work ScheduleStandard office hours are Monday-Friday, 8:
00am -5:
00pm; however, candidates must be willing to work evenings and/or weekends if necessary.
FCampus Dublin Expected hours worked per week 40 Expected duration of assignment Indefinite Applicants may contact this person if they have questions about this position.
Bailey Shooner email protected Diversity StatementDiversity, equity, and inclusion are core values at the Heritage College of Osteopathic Medicine at Ohio University.
We aim to strengthen representation, ensuring that people who look different and have different backgrounds, origins, perspectives, and thoughts have:
a seat at the table; equal access to opportunities and resources; are respected, seen, and valued.
We believe it is only through diverse voices that impactful positive change can occur in our society.
All persons are encouraged to apply.
Job Information Employment Type full-time regular Job Family/Subfamily Information Technology - Applications Management Career Track & Level IC 2 Pay Grade CA&P 18 Clery Act Crime Statistics Clery Act Crime StatisticsTo view the Clery Act Compliance Report Click here Applicant Documents Required Documents Resume/Curriculum Vitae Cover Letter References Optional Documents Posting Specific Questions Required fields are indicated with an asterisk ( ).
Where did you find out about this job? (Open Ended Question) Recommended Skills Api Administration Clinical Works Curiosity Desktop Support Disaster Recovery Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
